Services

We provide an array of consulting services in which we have expertise and over twenty years of experience in the field of Information Technology and Strategic Business Management.

Software/System Development Lifecycle (SDLC)

We provide end-to-end system development support and manage IT initiatives from inception, analysis, building conceptual model (wireframing), prototyping, development, testing, deployment, and release, using industry best practices and methodologies such as DevOps, Agile Scrum/Kanban, and others.

IT Project Management

We support IT projects at project, program and portfolio level. We provide full lifecycle project support from initiation, planning, execution and closure using PM best practices and methodologies such as, project management body of knowledge (PMBOK), agile, scrum, kanban, waterfall, Critical Path Method (CPM), Lean and Six Sigma.

Business Analysis & Process Design

We meet with key client stakeholders and decision makers including senior executives, management teams, and end-users to obtain information, define needs, draft requirements, and recommend solutions that deliver value to the stakeholders. We follow the standard business analysis best practice, BABOK and work collaboratively with all project stakeholders including client POCs and project team including development and functional team to collectively design, build and deliver a solution that fit the business needs. We use a strategic approach to ensure alignment with our clients’ business objectives and corporate mission.

Business and IT Solutions Architecture

We assist our clients in modernizing their IT infrastructure, helping them build an IT solution that is strategically aligned with their technical vision. As IT solution architects we are here to bridge the gap between business and IT operations. We conduct value-based assessment to help our client identify and better evaluate their business needs and determine their IT related needs. In this process we help our clients assess their digital assets, legacy systems and all their IT infrastructure including hardware, software, network and data, and help leveraging existing and/or replacing and redesigning their IT systems and build a modernized solution that is more in alignment with their business goals and objectives ensuring more agility, sustainability, resilience, safety and security.

Web Design and Development

We help our clients build a modern web solution to help better market their products and services and effectively communicate with their customer base. We use marketing strategies to help our clients effectively promote their products and services and gain more attraction using site feature that are appealing and useful to their audience, and gain valuable insights from the users’ experience, interactions, impressions, and recommendations.

Workflow Design and Systems Integration

We help our clients redesign their business workflow and integrate their IT systems. We build a BPO solution that streamline processes, eliminate redundancy, improve operational efficiency, and increase productivity as a result. We use the lean six sigma approach to assess process efficiency and determine workflow effectiveness.

We assess their IT infrastructure and help our clients rid of disintegrated systems that are hindering their business workflow and build a well-integrated and centralized IT platform that helps our clients streamline their business processes, improve their service quality, and increase customer satisfaction.

Software/System Testing Lifecycle (STLC)

We use a standard test approach like STLC to verify and validate product quality and to make sure the product meets the quality criteria and test objectives, and quality is up to our clients’ standard and expectations. We perform Quality Assurance (QA) and User Acceptance Testing (UAT) using best practice and routine test procedures. We also work with the development team and client stakeholders to analyze and prioritize defects after the fact. We help our clients prepare UAT scenarios and guide participants in how to test and train the user audience in how to use the finished product.